SegmentKit Privacy Policy

Last Updated: 01/01/2026

SegmentKit (“SegmentKit,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, application, and services (collectively, the “Service”).

By using SegmentKit, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide, including:

Name
Email address
Account credentials
Payment-related information (processed by third-party providers)
Support requests or communications

1.2 Uploaded Files

When you use SegmentKit, you may upload 3D models and related data (“User Content”). These files are processed solely to provide the Service.

SegmentKit does not claim ownership of your uploaded models.

1.3 Automatically Collected Information

We may collect certain technical information automatically, including:

IP address
Browser type
Device type
Operating system
Usage data (pages visited, actions taken)
Error logs and performance metrics

This data helps us improve reliability, security, and performance.

2. How We Use Your Information

We use collected information to:

Provide and operate the Service
Process 3D models and return results
Manage user accounts
Process payments and subscriptions
Respond to support requests
Improve features and performance
Monitor for abuse, fraud, or security issues
Comply with legal obligations

We do not sell your personal data.

3. File Processing & Retention

Uploaded 3D models are processed automatically
Files may be temporarily stored to complete processing
We may delete files automatically after processing or after a defined retention period
You are responsible for maintaining backups of your content

We do not review uploaded files unless required for support, security, or legal reasons.

4. Cookies & Tracking Technologies

SegmentKit may use cookies and similar technologies to:

Maintain user sessions
Remember preferences
Analyze usage patterns
Improve user experience

You can control cookies through your browser settings, but disabling them may limit functionality.

5. Third-Party Services

We may use trusted third-party services for:

Payment processing
Hosting and cloud infrastructure
Analytics
Error monitoring
Email delivery

These providers only receive data necessary to perform their services and are contractually obligated to protect it.

SegmentKit is not responsible for third-party privacy practices outside our control.

6. Data Security

We take reasonable technical and organizational measures to protect your information, including:

Encrypted connections (HTTPS)
Access controls
Secure infrastructure providers

However, no system is 100% secure. You use the Service at your own risk.

7. Your Rights

Depending on your location, you may have rights to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict certain processing
Request data portability

To exercise these rights, contact us using the information below.

8. Data Retention

We retain personal data only as long as necessary to:

Provide the Service
Meet legal and accounting obligations
Resolve disputes
Enforce agreements

Retention periods may vary depending on data type.

9. International Data Transfers

Your information may be processed or stored in countries other than your own. By using SegmentKit, you consent to such transfers in accordance with applicable laws.

10. Children’s Privacy

SegmentKit is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the Service constitutes acceptance of the updated policy.